{"id":777,"date":"2020-11-11T14:35:53","date_gmt":"2020-11-11T19:35:53","guid":{"rendered":"https:\/\/www.plymouthrock.com\/?page_id=777"},"modified":"2025-12-11T09:17:44","modified_gmt":"2025-12-11T14:17:44","slug":"auto-claims","status":"publish","type":"page","link":"https:\/\/www.plymouthrock.com\/claims\/auto-claims","title":{"rendered":"Auto claims"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"777\" class=\"elementor elementor-777\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-dce-background-color=\"#F5F5F5\" class=\"elementor-section elementor-top-section elementor-element elementor-element-175f2dd elementor-section-full_width elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"175f2dd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-dce-background-overlay-color=\"#F5F5F5\" data-dce-background-image-url=\"https:\/\/www.plymouthrock.com\/wp-content\/uploads\/2021\/01\/hero-desktop-claims-auto-533x165-1.png\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f5a91d8\" data-id=\"1f5a91d8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-60b09d95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60b09d95\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cf5d649\" data-id=\"4cf5d649\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d5bfe6e elementor-widget elementor-widget-text-editor\" data-id=\"7d5bfe6e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Auto insurance claims<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4498f451\" data-id=\"4498f451\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-dce-background-image-url=\"https:\/\/www.plymouthrock.com\/wp-content\/uploads\/2021\/01\/hero-mobile-claims-auto-420x320-1.jpg\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6b825657 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b825657\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9bd63c\" data-id=\"b9bd63c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658b8964 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658b8964\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fe98f6b\" data-id=\"3fe98f6b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cad3a2a elementor-widget elementor-widget-text-editor\" data-id=\"6cad3a2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-transform: capitalize;\">Auto\u00a0insurance claims<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b1403d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b1403d9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-222aaf99\" data-id=\"222aaf99\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ac4b4ce elementor-align-left no-underline elementor-widget elementor-widget-breadcrumbs\" data-id=\"7ac4b4ce\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.plymouthrock.com\/\"><i class=\"fa fa-home\"><\/i> Home<\/a><\/span> <span class=\"carot-prudential\">&gt;<\/span> <span><a href=\"https:\/\/www.plymouthrock.com\/claims\">Claims<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<main class=\"elementor-section elementor-top-section elementor-element elementor-element-486c98d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"486c98d9\" data-element_type=\"section\" id=\"content\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6c0a67\" data-id=\"c6c0a67\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adb5acc elementor-widget elementor-widget-html\" data-id=\"adb5acc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 style=\"line-height:38px; margin:0px\">How to file a claim and what to expect <\/h2>\n<p>From major accidents to fender benders to windshield repair, here's everything you need to report and track your auto claim with Plymouth Rock.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/main>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b6fae11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b6fae11\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-006d470 elementor-hidden-phone\" data-id=\"006d470\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9c26f1b\" data-id=\"9c26f1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1df08a1 elementor-align-justify elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"1df08a1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/efnol.plymouthrock.com\/#\/login\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Report a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-8fc4b2a\" data-id=\"8fc4b2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fb0db9 elementor-align-justify elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"8fb0db9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.plymouthrock.com\/claims\/track\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Track a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9381a76 elementor-hidden-phone\" data-id=\"9381a76\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fa2ca5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fa2ca5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f3435d\" data-id=\"8f3435d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6aca277 elementor-widget elementor-widget-html\" data-id=\"6aca277\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 style=\"line-height:38px; margin:0px\">At the scene of an accident<\/h2>\n<p>Even a minor accident can shake up the most experienced driver. Try your best not to panic while taking these steps and gathering the necessary information. Doing so will help keep everyone safe, settle your claim and protect you from potential <a href=\"\/resources\/fraud-center\">insurance fraud<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c6438f elementor-widget elementor-widget-toggle\" data-id=\"7c6438f\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Steps to take<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1301\"><ul><li>Move your vehicle to a safe location\u00a0if it\u00a0is operable\u00a0and\u00a0you are physically able, but do not leave the scene<\/li><li>If\u00a0you or anyone were\u00a0hurt,\u00a0call 911 for medical assistance (Never move an injured person unless they are in imminent danger)<\/li><li>Contact the police; they&#8217;ll send an officer if needed<\/li><li>Exchange information with those involved<\/li><li>Be polite, but avoid discussing fault (When you file an insurance claim, the adjuster will\u00a0determine this)<\/li><li>If your vehicle is not drivable, and your policy has <a href=\"https:\/\/www.plymouthrock.com\/customer-service\/roadside-assistance\">Roadside Assistance<\/a> you can contact us for assistance<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Information to collect<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1302\"><ul><li>Contact information (full names, phone numbers, email addresses, mailing addresses) and license details of all drivers<\/li><li>Insurance information (company name, policy number, phone number) of all drivers<\/li><li>Vehicle descriptions (make, model, color) and license plate numbers of all drivers<\/li><li>Full names and phone numbers of passengers and witnesses<\/li><li>Apparent injuries of anyone involved<\/li><li>Accident location (street name, address, mile marker or exit number)<\/li><li>Emergency service responder information, including police department (officer name, badge number, phone number, police report number), fire department and ambulance company<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Photos to take<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1303\"><ul>\n \t<li>The accident scene, including road conditions, skid marks, debris in the roadway and vehicle positions<\/li>\n \t<li>Damage to all vehicles and property<\/li>\n \t<li>The four corners and license plates of each vehicle involved (regardless of visible damage)<\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd003f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd003f4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3805fe6b\" data-id=\"3805fe6b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-239ea0cb elementor-widget elementor-widget-html\" data-id=\"239ea0cb\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 style=\"line-height:38px; margin:0px\">Steps in the auto claim process <\/h2>\n<p>Even if you\u2019re unfamiliar with our claims process, you can rest assured that we\u2019ll be here for you every step of the way until your claim has been completely resolved. Below are the basic steps you\u2019ll encounter.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84054ce elementor-widget elementor-widget-html\" data-id=\"84054ce\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p style=\"margin-top:5px;\"><strong>Step 1: File your claim  <\/strong><br \/>Please have your policy number ready. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba2467 elementor-widget elementor-widget-html\" data-id=\"7ba2467\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>Online<\/strong><br \/> Filing your auto claim online is fast and easy.  <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5f8af8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f8af8e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8091f67\" data-id=\"8091f67\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6466deb elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"6466deb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/efnol.plymouthrock.com\/#\/login\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">File your claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-44456f3 elementor-hidden-phone\" data-id=\"44456f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2735f elementor-widget elementor-widget-html\" data-id=\"fb2735f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>By phone<\/strong><br \/>To file your claim by phone, <a href=\"\/contact\">contact us<\/a> directly. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c1e365 elementor-widget elementor-widget-html\" data-id=\"8c1e365\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>Step 2: Assignment and tracking of the claim <\/strong><br \/>\nAfter you report your auto insurance claim, you\u2019ll receive a claim number to help track the progress. \n\nWe\u2019ll also assign you a friendly personal representative to walk you through your policy coverage and answer any questions you may have.<\/p> \n<p>Track the status of your claim online, 24\/7. View and access your claim representative\u2019s contact information, payments we\u2019ve issued and claim forms. New and returning Manage Your Policy customers can log in below. If this is your first time logging in, be sure to have your policy number handy.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2c291c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c291c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-132e0c5\" data-id=\"132e0c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2831ce2 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"2831ce2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.plymouthrock.com\/claims\/track\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Track your claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9ae39b4 elementor-hidden-phone\" data-id=\"9ae39b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-8acb0d5 elementor-widget elementor-widget-html\" data-id=\"8acb0d5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>Step 3: Damage evaluation<\/strong><br \/>\nIf your vehicle has damage and the applicable coverage applies, we offer these super-convenient options to get you back on the road as soon as possible:<\/p>\n<ul style=\" padding-left:30px; margin-bottom:20px;\"><li><a href=\"https:\/\/www.plymouthrock.com\/claims\/carpics-photo-appraisals\">CarPics<sup>SM<\/sup> Photo Appraisals:<\/a> Eliminate the need to schedule a claims inspection and receive your estimate within hours. You may even get paid that same day.*<\/li>\n<li><a href=\"https:\/\/www.plymouthrock.com\/claims\/services\/crashbusters\">Crashbusters<sup>\u00ae<\/sup> Mobile Claim Service:<\/a> Have a representative meet you to appraise the damage at a time and place that\u2019s convenient for you, oftentimes, issuing you a check on the spot.*<\/li>\n<li><a href=\"https:\/\/www.plymouthrock.com\/claims\/services\/door-to-door-valet-claim-service\">Door to Door Valet Claim Service<sup>\u00ae<\/sup>:<\/a> Let us pick up your car and handle the repair process from start to finish. If you have rental coverage, we\u2019ll even coordinate a rental car.<\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-694ea41 elementor-widget elementor-widget-html\" data-id=\"694ea41\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>Step 4: Have your car repaired<\/strong><br \/>\nGet repairs from one of our <a href=\"https:\/\/www.plymouthrock.com\/claims\/repairshop\">100% Guaranteed Repair Shops<\/a> and we'll guarantee the work for as long as you own or lease your car. If you prefer, you may bring your vehicle to the shop of your choice.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3fb351 elementor-widget elementor-widget-html\" data-id=\"d3fb351\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><strong>Step 5: Receive your claim settlement <\/strong><br \/>\nBased on your situation, Plymouth Rock may pay your claim to the repair shop. Or we may reimburse you directly via Zelle, a safe and easy mobile payment app, direct deposit to your bank account, a paper check sent in the mail, or an eCheck sent to the primary email address on your account. Your claim payment will be based on the terms and coverage in your car insurance policy. \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39c0e74c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39c0e74c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-210a052\" data-id=\"210a052\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0827b8d elementor-widget elementor-widget-text-editor\" data-id=\"0827b8d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Auto related resources<\/h2>\n<strong>Auto Glass Damage<\/strong>\nFor glass claims and repairs, you can file a claim online <a href=\"https:\/\/efnol.plymouthrock.com\/#\/login\" href=\"https:\/\/efnol.plymouthrock.com\/#\/login\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link here\">here<\/a>. <strong>Towing<\/strong>\nFor tow bill reimbursement or questions about towing, call\u00a0<a href=\"tel:844-346-1225\">844-346-1225<\/a>. <strong>Roadside Assistance<\/strong>\n<ul style=\"margin-top:15px;\">\n \t\n \t<li>Plymouth Rock personal auto customers who purchased roadside assistance:\n<ul>\n    \t<li>If you purchased your policy through an Independent Agent:\u00a0<a href=\"tel:833-449-5326\">833-449-5326<\/a><\/li>\n \t<li>If you purchased your policy directly through Plymouth Rock, online, or through a Prudential Financial Professional:\u00a0<a href=\"tel:855-513-5174\">855\u2011513\u20115174<\/a><\/li>\n \n<\/ul>\n<li>New Jersey Teachers&#8217; Insurance roadside assistance is available to all Teachers&#8217; Insurance customers:\u00a0<a href=\"tel:888\u2011676\u20115449\">888\u2011676\u20115449<\/a><\/li>\n<\/li>\n \t<li>Plymouth Rock\/Rider motorcycle customers who purchased roadside assistance:\u00a0<a href=\"tel:866-751-3078\">866-751-3078<\/a><\/li>\n<\/ul>\n<br \/>\nIf you need any additional information about the auto claims process, please <a href=\"\/contact\">contact us<\/a> or read our <a href=\"\/claims\/faqs\">Claims FAQs<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6e4ed elementor-widget elementor-widget-text-editor\" data-id=\"5f6e4ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>*Certain restrictions apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61f37a1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61f37a1e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-633b6216\" data-id=\"633b6216\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Auto insurance claims Auto\u00a0insurance claims How to file a claim and what to expect From major accidents to fender benders to windshield repair, here&#8217;s everything you need to report and track your auto claim with Plymouth Rock. Report a claim Track a claim At the scene of an accident Even a minor accident can shake [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":162,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-777","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Understanding Plymouth Rock Auto Insurance claims<\/title>\n<meta name=\"description\" content=\"Read about understanding the Plymouth Rock auto insurance claims process including assignment of the claim and inspection of damages.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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